Notification of Client Rights

Clients have the right to:

• be treated with dignity;
• be free from potential harm or acts of violence;
• be free from discrimination;
• be free from abuse, neglect, mistreatment, exploitation, and fraud;
• privacy of current and closed records;
• communicate and visit with family, attorney, clergy, physician, counselor, or case manager, unless therapeutically contraindicated or court restricted; and
• be informed of agency policies and procedures that affect client or guardian’s ability to make informed decisions regarding client care, to include:
  • program expectations, requirements, mandatory or voluntary aspects of the program;
    • (ii) consequences for non-compliance;
    • (iii) reasons for involuntary termination from the program and criteria for re-admission;
    • (iv) program service fees and billing; and
    • (v) safety and characteristics of the physical environment where services will be provided.